general Services

  • Email Management/Cleanup

    Calendar Management

    Appointment Setting

    Follow-Up with Potential Customers

    New Team Member Onboarding

    Preparing Slide Presentations

  • Responding to customer inquiries, troubleshooting issues, and providing support via email or chat or preferred platform.

    Product info

    Complaints resolution

    Order processing

    Records maintenance

    Follow-ups

    Escalations

    Feedback monitoring

  • Product Data Entry

    Order Processing

    Customer Information Management

    Supplier Information Management

    Financial Data Entry

    Content Upload

    Keyword Research and Tagging

    Data Cleaning and Verification

    Data Migration

    Data Formatting and Standardization

  • Social Media Account Set Up

    Branding

    Graphics Creation

    Scheduled Posts

    Keyword Research

    Strategy

    Giveaway Management

    Compile trending sounds and trends for content creation

  • Flyer & Brochure Design

    Poster/ Event Design

    Banner Design

  • Client Communication

    Task Planning and Scheduling

    Resource Management

    Risk Management

    Quality Assurance

    Budgeting and Financial Management

    Documentation and Reporting

    Performance Evaluation

    Continuous Improvement

weddings

  • Inquiry Management

    Proposal Building & Invoicing

    Maintaining Client Communication

    Scheduling

  • Logistics Management

    Vendor Contact

    Timeline Mastery

    Detailing

    Set up / break down

  • Sourcing

    Booking

    Timeline Creation

    Vendor Rate / Availability Acquisition

    Vendor Communication

  • Inbox Organization

    Copy Write

    SEO

    Social Media Promotion

    Vendor Linking

  • Photo Selection

    Copy Write

    SEO

    Social Media Promotion

    Vendor Linking

  • Profile Optimization

    Content Creation/Brainstorm

    Engagement

    Feed Scheduling

    Caption Writing

    Hashtag + Keyword Research

Ecommerce

  • Managing incoming orders

    Ensuring accuracy of order details

    Processing cancellations and modifications

    Coordinating with fulfillment team

  • Responding to customer emails and messages

    Providing information about products, shipping, and returns

    Handling complaints and resolving issues promptly

  • Updating product information

    Managing inventory levels

    Keeping track of sales and expenses

    Organizing files and documents

  • Monitoring website functionality and performance

    Making minor updates and changes as needed

    Collaborating with web developers for larger updates or issues

  • Generating sales reports and analytics

    Tracking key performance indicators (KPIs)

    Identifying trends and opportunities for improvement

    Conducting research on competitors and industry trends