general Services

  • Email Management/Cleanup

    Calendar Management

    Appointment Setting

    Follow-Up with Potential Customers

    New Team Member Onboarding

    Preparing Slide Presentations

  • Responding to customer inquiries, troubleshooting issues, and providing support via email or chat or preferred platform.

    Product info

    Complaints resolution

    Order processing

    Records maintenance

    Follow-ups

    Escalations

    Feedback monitoring

  • Product Data Entry

    Order Processing

    Customer Information Management

    Supplier Information Management

    Financial Data Entry

    Content Upload

    Keyword Research and Tagging

    Data Cleaning and Verification

    Data Migration

    Data Formatting and Standardization

  • Social Media Account Set Up

    Branding

    Graphics Creation

    Scheduled Posts

    Keyword Research

    Strategy

    Giveaway Management

    Compile trending sounds and trends for content creation

  • Flyer & Brochure Design

    Poster/ Event Design

    Banner Design

  • Client Communication

    Task Planning and Scheduling

    Resource Management

    Risk Management

    Quality Assurance

    Budgeting and Financial Management

    Documentation and Reporting

    Performance Evaluation

    Continuous Improvement

social media management

    • Graphic design for posts and stories

    • Short-form video editing (Reels, TikToks)

    • Caption writing with engaging CTAs

    • Hashtag research and optimization

    • Content repurposing from long-form to bite-sized postsPreparing Slide Presentations

    • Managing content calendars

    • Scheduling posts across multiple platforms (Meta, Instagram, TikTok, Twitter, LinkedIn)

    • Ensuring optimal posting times based on analytics

    • Drafting and optimizing posts for each platform

    • Responding to comments and DMs

    • Engaging with followers and potential fans

    • Running polls, Q&A sessions, and interactive stories

    • Identifying and collaborating with influencers or partners

  • Social Media Account Set Up

    Branding

    Graphics Creation

    Scheduled Posts

    Keyword Research

    Strategy

    Giveaway Management

    Compile trending sounds and trends for content creation

    • Planning and executing launch campaigns

    • Running contests and giveaways

    • Collaborating on influencer or brand partnerships

    • Managing paid ad campaigns (Facebook, Instagram, TikTok, YouTube ads)